Support
Contact: spamfilterapp@gmail.com. Operator: ספאם פילטר (SpamFilter).
For a support request, include the iPhone model, iOS version, SpamFilter version and what happened. A redacted screenshot of app settings can help. Never include private SMS content, full phone numbers, bank/card information, passwords or verification codes. No response-time guarantee is offered.
Enable filtering
Complete setup in SpamFilter and obtain an active subscription. In iPhone Settings → Apps → Messages → Unknown & Spam, select SpamFilter. Paths and labels may vary by iOS version. Choose the categories you want or add a custom rule. To test delivery, use a new SMS from a number not in Contacts. iMessage and saved contacts are outside the filter's scope.
A message was not filtered
Confirm SpamFilter is selected in iOS settings, the relevant category/rule is enabled and your subscription is active. If local access is unavailable or expired, the filter attempts a StoreKit entitlement check without sending SMS content or sender details. The app also attempts background access refresh when iOS permits it. If verification cannot complete, messages are delivered normally and saved rules remain. If access has not refreshed after renewal, open SpamFilter with internet. The inline checker tests message content only; sender rules need an actual sender. iOS controls which messages reach the extension.
A legitimate message was filtered
Look in the Messages app's filtered/Junk folders. SpamFilter does not have its own iPhone inbox and cannot show individual filtered messages. Adjust the relevant rule or category. Subscription expiration does not delete messages or rules.
Purchases, restore and cancellation
Use Restore Purchases in SpamFilter with the Apple Account that owns the subscription. Pending purchases unlock only after approval and verification. Manage or cancel in Settings → your name → Subscriptions. Deleting the app does not cancel. Refund requests: https://reportaproblem.apple.com/ . Never send us Apple credentials or card details.
Privacy and deletion
Filtering and the message-content checker run locally. Rules and preferences can be reset in SpamFilter Settings. Resetting rules does not cancel Apple billing. For a support-email deletion request, email the address above. See the privacy policy for details, including voluntary support correspondence handled through Gmail.